How To Order
- Click on any category tab (such as “Disposable Glasses”) to show the different product types available.
- Click on the product type you require (such as “Pints & Half Pints”) to display all relevant products.
- For more information about a particular product, click on the "Zoom" or "Details" buttons.
- When you are ready to buy, click on the ‘add to order button’. You will be taken to the ‘Details’ page in order to select the number of items, packs or boxes you require.
- You will then be offered the option to review your order, checkout or continue shopping.
- When you checkout, your complete order will be displayed and you will be given the opportunity to select optional Express or Saturday deliveries. You will then be asked for delivery and card holder details. Finally, you will be transferred to SecureTrading’s secure website to enter your card details.
More security info.
- You will receive an email to confirm your order has been processed. A second email will be sent to you once your order has been dispatched.
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If you experience any problems when placing your order, please call customer services on 01753 664210, and we will be happy to assist you.
Returns and Refunds
We believe that you will be delighted with our products, but there may be occasions when you wish to return something to us. If so, within 8 days of receipt, please package the goods securely and send them to us at the address set out on our invoice. We will credit your card with the value of the returned goods.
Please note that we cannot accept goods where the packaging has been opened or the goods have been damaged. In these instances, we cannot refund any delivery charges, nor the cost of returning the goods to us.
Problems with your order
If goods have been damaged, your order is incomplete or contains items you have not ordered, please call customer services on 01753 664210 or
email us at info@partyplastics.co.uk as soon as possible. We will immediately dispatch replacements or process a refund. Any goods
you did not order will be collected at our expense.
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