Customer Comments

A big thank you to all of our customers who have taken the trouble to write to us. We love to hear from you!

I have received the plastic glasses and they are great. They are much more sturdy than I expected them to be.

AB November 2019

Just to say that the replacement glasses have arrived all intact. Thank you for quick response and resolution to the problem it has been very much appreciated.

SN October 2018

Thank you very much.
Perfect service.

JG August 2018

Thank you for your prompt delivery ...very pleased hope to reorder ..

RC August 2018

I just wanted to say thank you for your prompt delivery of my order (for a wedding on Saturday in one of our parlours) and the quality of the products purchased.

Excellent service and excellent value for money!

DT August 2018

Thank you so much. Order received today. Great service as usual!

RP June 2018

My order arrived in super quick time, thank you. Fantastic quality, perfect for my purpose.

GS June 2018

Thank you for the speedy and safe delivery of my single Bavarian Style Pint Pot which arrived today, one day after I ordered it online. I am a musician with Traditional Bampton Morris Dancers and while we only dance on one day of the year it is a very busy day with lots drinking of beer from different pubs as we walk from performance spot to spot . The beer mug is ideal. Strongly made and I guess pretty difficult to break, and CE marked as a pint it's legal to hand it to the barman to refill it.

Brilliant service and a great product.

Thank you

PS May 2018

Your order arrived today, thank you very much for your good service and your offer of biodegradable cups, plates etc., I shall be decorating and using them for my wedding reception.
Thanks again,

MLM May 2018

Please may I take a moment to thank you for the excellent service you provided last week.
A smooth and stress free interaction in the face of adverse weather conditions and a last minute nature of the order.
I couldn’t have been happier and will use you again, and recommend you to others.

LS March 2018

Thank you for your great service!

JP March 2018

Thank you SO much for the great customer service 👍
Merry Christmas - when it arrives...

LG December 2017

Just wanted to say a huge thank you for your great products and equally great customer service when we used Party Plastics for our wedding recently. We changed our minds about what we wanted and your team made it easy to sort everything out when we assumed it would be really difficult and/or costly. Much appreciated. We will recommend you to our friends!

EK December 2017

I received the replacement glasses today, Thursday. Thank you so very much for the extra glasses and also for the very speedy delivery. Great service!

GB October 2017

You're brilliant! - another rescue!

LW October 2017

I have recently organised a Charity event, at short notice we found we needed some plastic glasses. This is where you come in, I put in an order and made an error, called and spoke to Lucy, who rectified my mistake and we still got the goods in plenty of time.

As for the glasses, the quality is superb, especially for the price we paid. Delivery was speedy and time of delivery was accurate.

Customer service was fab, Lucy is a STAR, she saved my bacon, I know we will be doing something like the event again and we will be back for more goods.

Thank You to all.

KW October 2017

OMG. . what fantastic customer service. . Thank you so much. I will certainly use you again.

FS August 2017

We have been using PartyPlastics for many years now and have always been impressed with the amazing service you offer. We deal with a lot of companies and your service is one of the best we’ve come across.

AM July 2017

Thank you very much - and just to say again that your team was great - and I wouldn't hesitate to use your company again and to recommend it to others!

AT June 2017

Thank you so much - you have been fantastic and we really do appreciate it.

EP May 2017

Hi, thank you so much for your help and your wonderful customer service.

AS March 2017

I received the parcel today and I am so happy with the purchase thank you. Was exactly what I needed to replace a set after I broke a plate for a four piece picnic set. The plates are really good quality and much appreciated.

CL March 2017

Thank you all items arrived safely. Just what I wanted. Thanks.

RM March 2017

Just a note to say my parcel arrived this morning. Perfectly packed and the flutes are very stylish. I was kept up to date by Parcel Force re delivery and time slots, and they arrived exactly when they said they would.
Thanks for your help.

JW March 2017

I am extremely impressed by the efficiency of your entire operation, so unusual in this day and age!! Well done!

LB December 2016

Thank you for our cups
Just wanted to send you a quick note to say we were very pleased with them as were our clients

TP December 2016

Just received my order , very pleased with glasses they look like glass good quality .
Party plastics is the best . Brilliant service and friendly staff .Thank you

CD September 2016

Hi there. Just wanted to say fantastic service. The items all arrived safely this morning

Thanks again

GD July 2016

@Partyplastics just received my first order - very impressed! Thank you :) #customerservice #HappyCustomer #barsupplies

Twitter July 2016

Good afternoon

I have recently placed two small orders with you for glasses for a forthcoming celebration.

I must compliment you on the excellent service you have provided, and thank you for the trouble free buying experience.

The product was of better quality than we anticipated, the website product descriptions were informative and accurate, the ordering process was easy and the communication from you was helpful and informative. But most impressive was the speed by which the order was fulfilled.

Well done and thank you.

AB July 2016

I just wanted to send you a quick email to say thank you very much for all your help last week in the run up to our event on Thursday - the glassware was perfect for our event and incredibly easy to order with yourselves!

AS May 2016

An enormous thanks for processing my order number as above in such record speed - I am hugely impressed and grateful.
Thanks again

DS May 2016

Thank you so much for this.

The glasses have arrived, fantastic service as usual.

CS May 2016

Thank you for the prompt deliver
of my order arrived yesterday, also the person that help me when I phoned.

JC April 2016

Dear party plastics,
We have just received our order, which I placed with you yesterday!
Fantastic service, thank you very much.
All the plastic glasses are great, just what we wanted.
Thank you again for your excellent service and the quality of the goods. We are very pleased and will certainly recommend you to others.

PB April 2016

I will definitely be using your services again, thanks to your courteous service and speedy delivery!

JT April 2016

Perfect! Excellent Service.

RL March 2016

Thank you - perfect service!

HW February 2016

Just wanted to say thank you for the glasses- they have arrived and look great!

FB February 2016

Goods arrived this morning,what great service.

JN February 2016

Parcel arrived this morning, packed extremely well and all accounted for. Thank you very much!

AM January 2016

I recently placed an order with you which I have since received.
May I commend your company on the speed of fulfilling my order and both the careful packaging and excellent quality of your product.
In these days when excellent Customer Service is hard to find, companies such as yours is evidence that excellent Customer Service isn't dead and buried yet.
I have no hesitation whatsoever in recommending your company and products to my friends and will, of course, use you again in the near future.

JM December 2015

Thank you so much. It has arrived. I am thrilled.

MJ December 2015

Thank you so much ,cannot believe how fast they arrived.Well wrapped and in perfect condition.

EM December 2015

Received my order next day very very pleased will tell my friends about
your site and the good quilty reasonable products thank you

RR October 2015

No problem, we have already received replacements.
Thanks for your excellent customer service,

SS July 2015

Thanks so much for processing our glass order at short notice. I am delighted with them. Thanks again and look forward to working with next time. Best wishes.

PS July 2015

Just wanted to let you know how easy and simple it was to place the order online with you. I do dozens of online orders for the college and the majority of sites are quite difficult to navigate around so it was a real pleasure to be able to place an order with you without any problems.

TS June 2015

Just wanted to say how impressed we are with your service and glasses. Although the original order was short of an item, it was quickly delivered without any fuss. The glasses impressed us and we had a party where all the guest were asking where we purchased them so you may be getting more orders from Essex! Thank you so much for the quick delivery and quality.

LY June 2015

Just wanted to say how delighted I am with the service I've received from your company!

I only placed my order yesterday (a LOT of disposable wine glasses etc) for my daughters christening i two weeks.

Absolutely thrilled that they are already delivered and ready to go!

Fantastic! Thank you very much.

Will definitely recommend and use you again!

LT March 2015

Our order has been delivered safe and sound and we are delighted with the contents.

Many thanks for the speedy service.

DM January 2015

Just a quick note to say that your website was really easy to use, and my order arrived promptly, and the recipients were delighted with the items.

Thank you so much for a great start to the new year :-)

JT January 2015

Very pleased with the quality and prices of your glasses and your service is excellent, thank you so much.

DN December 2014

I just wanted to say how delighted I am with both your product and your service. I received my order this morning just ONE & HALF working days after ordering it! Super service.

NT December 2014

Thanks for a brilliant service both from you and your courier (Fedex). I received my order this morning only 26 hours after it was placed. Many suppliers and couriers think that we in the north east of Scotland live beyond the end of the world but clearly you (and I) know differently.
Thanks again for your prompt and efficient service.
Bob Hutchison.

BH December 2014

Just wanted to drop a quick email to say how pleased I am with your service. I only ordered my glasses yesterday on standard delivery and they have just arrived.

Will definitely be ordering from you again.

LC November 2014

Hello Party Plastics

My order has arrived safe & well thank you. Thanks for providing such a hassle free speedy service.

RE October 2014

I received my order for the plastic champagne glasses yesterday. Thank you very much for your brilliant service!

SM October 2014

Cups arrived today by FedEx courier. Thanks for a prompt service!

DR September 2014

I just wanted to thank you for the fantastic service we received from you and an added bonus was the product were great. Thanks so much to the team and be assured we will be recommending to everyone.
Thank you

LWE August 2014

Wow,fantastic service,thank everyone concerned

JH August 2014

Thank Party Plastics
For amending my order the other day,for being so efficient,all arrived yesterday and love my products....
It's all fab....Big Thanks

MC July 2014

Many thanks for all your help and for the excellent service. I will certainly be recommending Party Plastics.

MK June 2014

I would just like to compliment you on your excellent service, our order arrived approx. 20 minutes ago and the products are just as we had hoped – perfect for a Christening BBQ which we are doing in early August.

We will certainly retain your contact details and be happy to recommend your products and customer service.

Well done

JD June 2014

Just wanted to say thankyou for the very efficient service I received from you. I ordered from you yesterday lunchtime and the items were delivered by 10am this morning. Fantastic! Items were as described and of good quality. Would not hesitate ordering from you again. Many thanks.

ME June 2014


I wanted to email a few comments about how helpful Lucy & Darren have been. There was a few issues with my order (nothing to do with party plastics) and Lucy and Darren were both extremely efficient, helpful and understanding. They both worked very hard to ensure a positive outcome for me and my business. I would not hesitate is ordering from Party Plastics again – they are brilliant!

lh June 2014

You have been terrific.

DR May 2014

I would just like to say how impressed I was with the Customer Service at Party Plastics - they are helpful and efficient. Thank you.

MM May 2014

Thank you so much for your quick reply!

That's great. I'm impressed by your quick delivery service.

S May 2014

Very impressed with your speedy delivery and prices!

A.H February 2014

Having ordered some glasses for a New Year bash, three days before Xmas, I never expected them to be delivered before Xmas.

Excellent service, many thanks. Happy Xmas & a fantastic New Year.

R.J January 2014

Many thanks for the order which I received in good time. The order was dealt with very efficiently and packaged well. The products are of a good quality and I look forward to using Party Plastics in the future.

A W November 2013

Just a quick note to say thank you very much for your excellent service. From a random find on the Internet, and for what was a very small order, I couldn't have had a better service if I'd have spent hours researching suppliers. Very much appreciated

W U November 2013

The glasses were really good, thanks for sorting.
We would definitely use you again.

TT October 2013

Can i just say great product and brilliant service - parcel arrived today very well packed and glasses just what is required for our weekend celbrations Many thanks

JH October 2013

As a new customer I just want to say thank you for your speedy delivery service.
The glasses are excellent quality for a really reasonable price. I am extremely pleased and will definitely use you again for all my party needs.

A L October 2013

Many thanks my order has just arrived, great service.

BS September 2013

Many thanks for an excellent service. Looking forward to shopping with you in the future.

AO September 2013

Thank you to all at Party Plastics for such a fantastic service in delivering my order. Will definitely use your company again as well as recommend it to colleagues.
If all shopping were as good as with your company, the world would be a happier place!

HF September 2013

Quick note to say thanks for the very quick delivery of the order. Everything received and is fantastic.

SR August 2013

What a relief it is to find an internet seller that provides an outstanding service. Order placed Monday and goods delivered next day. I seldom respond to a company after a purchase and usually only to complain but really felt the need to let you know how satisfied I am.

I was very pleased to find a supplier of polycarbonate glasses who had such a choice and in kitting out the new caravan found a range of products to suit. I ordered from the premium range of polycarbonates and hoped that when they arrived they would suit ourselves and be nice. I was not disappointed and my elder children thought they were glass from appearance as they are such high quality. Fantastic products and very, very pleased with them. Will now be caravanning in style.

I have been window shopping for sets of polycarbonate glasses, Champagne Flutes, Wine Glasses, Pint Glasses (the premium penthouse recommended) and Tumblers and have not seen value and quality like these. Even the big boy supermarkets and chains did not compare. Even tried looking on Ebay but again did not find any comparison. I found the right supplier with you and you are now saved to my favourites.

To say the least we are delighted and very grateful. Many thanks and will pass on recommendations when I have the chance.

Excellent, thank you.

IG August 2013

My plates arrived this morning, and they're just what I hoped for - even better as they're compostable! Thank you for a great product and service.
I'll certainly be recommending you to my friends.

KW August 2013

I received my parcel this morning, very quick delivery. I am very impressed with the quality of the goods, they are a lot sturdier than I thought they would be. Good quality, good price, I shall certainly be recommending you.
Thank you,

SW August 2013

Thank you for the prompt delivery

MF July 2013

Items received in good order. Well packaged. Excellent, efficient service.

JH July 2013

Thank you for an unbelievably marvellous service.

PJ July 2013

Thank you so much for your prompt service, as always.

CJ July 2013

The napkins and plates arrived today July 17th, they are brilliant.
Thank you for such excellent service.

GB July 2013

Dear Party Plastics Team

Well done, received my product this morning and thought you would like to know I am very pleased ,it's just perfect for my Jelly fountain, yes that's right Jelly !! Excellent product ,excellent service.

PA July 2013

Good Morning,

I just want to thank you for your swift delivery & really good customer service.

AC June 2013

Dear Party Plastics,

Thank you SO much for your wonderful customer service. You ABSOLUTELY ROCK! I received my order (which was ordered last minute, sorry) waaaaaay before I expected.

Your customer service was impeccable. You answered my emails very quickly, I received a call to let me know when my shipment should arrive, you provided a tracking number for FEDEX so I could track my order....you kept me 'in the loop', which is really important from a customer's standpoint and is truly appreciated.

Not only will I be back, I will share my excellent experience with other potential customers.

Thanks again, so much...

GP June 2013

The glass arrived today - totally impressed with your service!

Thank you so much!

SB June 2013

Just a quick email - I received the order today - thank you so much for being so quick.

SB June 2013

Thanks for the very prompt delivery, glasses look great, will do our job well.

GL June 2013

Thank you for the prompt delivery of tumblers - lovely quality.
Your customer service from start to finish was very much appreciated.

JB May 2013

That is wonderful, we are really pleased with the service from party plastics – it has been exceptional and we will happily use in the future.

SP May 2013

Goods received. Thank you for the prompt and pleasant service.

RL May 2013

Thank you so much for such a simple and fast ordering /deliver process I ordered glasses from you on 2 occasions when I began my business in
2004 and they have lasted hundreds of washes at hundreds of parties in that time ~ last week 2 became weak and broke so I would say what fabulous value! Didn't quite get the 10 to my 10th Anniversary.

CG April 2013

Hi, thank you so much for our delivery, I really didn’t expect them today – what a wonderful service!

MP March 2013

Thank you for your extremely prompt service.

KH February 2013

They arrived yesterday and are brilliant - thank you very much indeed for all your help.

RSW February 2013

Many thanks - your company is so efficient that delivery arrived this morning - I can't recall another such rapid execution.

TK January 2013

Thank you so much for getting the order to me promptly and keeping me informed with progress. Lets hope the party goes as smoothly as ordering with you!

DP January 2013

I placed a small order with you last week and the contents were duly received.
I would like to tell you how impressed I was with your service. Right from the ordering through to receiving, it was exceptional and I would recommend your company to others without hesitation.
Please pass my thanks on to all those involved.

CW January 2013

Thank you so much for good service. I will use you again, and certainly recommend to friends.

JM November 2012

Thank you for the prompt delivery of my order, I will continue to use your service in the near future.

NF November 2012

Just wanted to say thank you for excellent customer service. Placed my order yesterday and it was dealt with courteously and efficiently gentleman was very helpful. Order has just arrived and I am delighted, well packaged, exactly what I was looking for!

Will certainly recommend to friends.

Once again many thanks for a prompt and courteous service.

EL November 2012

I just wanted to say a big thank you to you all at Party Plastics for your fantastic service on the order below.

Everything from start to finish was first class. Your website is great and the telephone service I was given was extremely good as I was guided through your products and helped to find just what I needed.
As a consequence, the order I have received is absolutely perfect. All arrived extremely well packaged and so promptly! And the design and quality of the products are really good too.

Not only that, but the prices are very competitive.
It has been a real pleasure to deal with your company. Although I wouldn't normally take the time to write, I just felt that you should know.

AW October 2012

Just wanted to say thank you for providing such an excellent product, we had been struggling to find any quality reusable glasses that would withstand constant use and high dishwasher temperatures but your glasses are perfect for our needs. Will be ordering more soon!!

TF October 2012

Just want to say thanks for your help, placed an yesterday and have just received it! Amazing service and amazingly fast delivery! Thank you all.

SW October 2012

I have recently had 2 orders from you – the service has been excellent – the help on the telephone and delivery have been second to none – I am really impressed and will definitely be in touch next time I need anymore plastic/paper goods that you supply.

JR September 2012

Good Morning,

A massive thank you for getting our replacement glasses to us on time.

AS September 2012

Thanks very much for the order of smoothie straws I received today, I only ordered them yesterday 9.00am and they were with me by mid-day today, great exactly what i wanted for my icebreaking activity at an education meeting.

AW September 2012

Excellent – AMAZING service thank you.

LW September 2012

A big thank you for great service and excellent products at a really good price. Our daughter’s wedding last month went brilliantly –we changed over from using glass at the wedding breakfast to Partyplastics products for the evening party and everyone was delighted – strong and solid , no problem with broken glass on the dance floor , and products that did not flex and spill. The 4 pint jugs were in constant use and were great for lots of Lincolnshire beer , West Country cider and elderflower cordial.
Everything has already been loaned out twice for other events and the feedback is universally positive – well done!

CR August 2012

Stunning service! Many thanks.

FH August 2012

Thanks very much for such speedy service. They arrived this morning.

SA August 2012

Thank you so much for the prompt delivery and extremely well packaged parcel that arrived today...I am very impressed by the quality of your partyware and will most definately contact you again...fabulous service...

LB August 2012

Thank you PP the cups have arrived and are perfect! what a service.

LD August 2012

The goods arrived on Tuesday and the driver telephoned me to say he had left the package by the back door in a black bin bag to protect from the rain.
100% please and will recommend.
Thanks so much.

RB July 2012

Really pleased with our order ... Great service !
Thank you.

IM June 2012

No improvement necessary, superb service and really great product.
Thank you very much.

JS June 2012

I was amazed at the fantastic speed of your delivery and price.
You deserve to suceed in your business . nice to see an english company with enthusiasm .
Thank you

MT June 2012

Just to say how pleased we are with the service and products supplied by Party Plastics. Having
ordered everything on Wednesday 20th July they all arrived on Thursday 21st July. Fantastic!

MW June 2012

Thank you so much for dispatching our order so quickly. It saved our bacon at the Royal Highland Show!

JC June 2012

Just like to thank you for your excellent service, could not have wished for better.Delivered on time and complete!!
Would not hesitate to use your company again.

EA June 2012

Many thanks for the swift dispatch. My items were delivered at 0900 this morning, less than 24 hrs after placing my order. I will recommend you to friends and family.
One happy customer

SE June 2012

I am thrilled with the tumblers you sent and very impressed with the quickness of delivery Thank you

SR June 2012

The champagne glasses arrived this morning, they are perfect. Thank you for your extremely efficient service, will recommend you highly to our caterer.

HH June 2012

What an excellent service in this day and age. Great quality goods matched by fast delivery and helpful staff on the phone. Ordered by 10am on Tuesday, received before noon on Wednesday.

PS May 2012

Today I received your reusable silverware look knives and forks for garden party and I must say that
I am highly delighted with them - how different from the white cheap looking plastic knives and forks.
Thank you very much indeed for them from a very satisfied customer.

DT May 2012

Many thanks - order arrived as you said. Wish other companies were as efficient. Well done

SR March 2012

Many thanks. The service was great and the prices were too.

KB February 2012

Thankyou very much for the extremely efficient service I have received from you. I just got my delivery today and I cannot emphasise how happy I am with the order. Your products are good quality, and look fantastic! I am one mega happy customer!

AZ January 2012

Thank you all arrived :) I just have to say you are simply the best for quality and delivery!!

SS January 2012

Hello, just wanted to say how much I enjoyed the easy ordering and
delivery process provided by your company. And the products were
great, I ordered the polycarbonate wine glasses which are superb for large parties. You seem to take great pride in your service and it shows, many thanks.

VA December 2011

Thank you - delivery received today - I am so impressed with your service.

MB December 2011

Fabulous service. Goods received. Many thanks.

NH October 2011

Just to say thank you for your excellent service and products - the plates, bowls and platters arrived as promised and were a great success at our family party. Most of them are now enriching our compost as an added bonus!

JH September 2011

Just a quick email to say thank you. I only placed my order yesterday lunchtime and the glasses were on my desk by 10.30am today, thats less than 24hours! I work in Events so it is good to know that I have a reliable supplier in case of any last minute emergencies!

KT August 2011

I would just like to thank you for your excellent service. We received the replacement unmarked glasses today just as you said we would. As I explained to you on Friday we needed the glasses for a family party held on Sunday. We had many compliments about the quality of the glasses and I would happily recommend your company again.

GH July 2011

Goods arrived safe and sound - thank you for your efficiency & keeping me informed.

KG July 2011

Thank you so much for such quick and reliable service. Received my order this morning and am very pleased. I was at first reluctant to order from your site because of the dis-satisfaction I've experienced with other sites but am very glad I use party plastic.

MM June 2011

Thank you so much, fantastic product and service.

DL February 2011

The order arrived this morning, thank you for a excellent service.

SN February 2011

This order arrived this morning - what great service. Very pleased with the items ordered and will recommend Party Plastics any time. Thanks so much.

SK January 2011

Just to say the order arrived yesterday - thanks for an amazing service.

JT January 2011

That's wonderful, thanks ever so much! I will definitely be buying from you again - I really appreciate your customer service and real efficiency.

SB November 2010

Just a quick note to let you know the glasses have arrived. Thank you so much for your prompt service and delivery, that's great and I will definitely be in touch again when we need more plastic glasses. Thanks Again.

CJ November 2010

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